On October 24, 2009, the Legal Service (LS) launched Project A.L.E.R.T 24/7 establishing an Operations Center (OpCen) that is open 24 hours a day, 7 days a week, to respond to calls from PNP personnel in need of immediate legal consultation. The OpCen is manned by an Active Legal Emergency Response Team, hence, the acronym ALERT. Hotlines are established making the OpCen easily accessible via telephone and cellular phone calls, SMS, fax, emails, and Skype Voice Over Internet Protocol or VOIP. Able legal advisers are always on round-the-clock duty to answer legal queries.
Through the OpCen, the Project aims to provide PNP personnel with 24-hour easy access to legal assistance, while they are in the actual performance of police operations. Project A.L.E.R.T. 24/7 seeks to ensure that police officers in the field perform their duties and responsibilities in accordance with the law and established rules and procedures. With proper legal guidance, PNP personnel may be less vulnerable to harassment suits filed against them and will not hesitate to perform their official functions.
The OpCen proved its worth during the May 2010 national and local elections. It served as a reliable link between the LS and the Legal Officers deployed to assist the commanders of the Police Provincial Offices (PPOs) in all 81 provinces. The deployment was made pursuant to LOI: “Alalay” which is another LS flagship project. True to the meaning of the term “alalay”, LS lawyers supported the Provincial Directors (PDs) by providing legal backbone to the Provincial Election Monitoring and Action Centers (PEMAC), especially in election areas of concern. The deployed legal officers coursed all situation reports via the A.L.E.R.T. 24/7 OpCen and ensured that the Director, Legal Service (D,LS) was constantly kept abreast of important developments within the provinces. The dependable tie up between the LS at the national headquarters level and the legal officers at the PPO level enabled the Director to promptly react to a legal situation that had the potential of imperiling honest, orderly, and peaceful election. Thus, it can be said that the LS played a critical role in achieving one of the most non-violent elections the country ever had so far. A historic feat, indeed!
The OpCen will prove again its worth this coming ARMM elections.
To date, more policemen in the field consult our duty legal advisers every day. The influx is attributable to the vigorous dissemination of its hotline numbers and to the innovations introduced recently in the office. Instead of simply waiting for the policemen-clients to make contact with the office, Advisory Messages are now sent directly to the cellphones and email addresses of police investigators nationwide thereby maintaining constant communication and coaching them every step of their way. Online interaction using the social network “Facebook” also gives them venue where to read most asked questions by the Investigators nationwide and the answers given by our duty Legal Officers. The investigators could also post clarifications on the answers given by the Legal Officers.
This Active Legal Emergency Response Team is surely here to help our frontliners every step of the way. Please check sample of queries that we received in the “Find Us on Facebook” button under the “ALERT 24/7 Flagship Project” tab in the menu of this website.
Last Updated (Thursday, 09 June 2011 02:10)